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Third-Party Opinion

Our response to the third-party opinions presented in last year's Report

Our responses to the opinions sent in by Mr. Hideto Kawakita and Ms. Sachiko Kishimoto* to CSR Report 2011 are summarized below, as indicated in this year's CSR Report.

Outline of the matters pointed out in CSR Report 2011 Response by Mitsubishi Chemical
Concerning the MOS indexes: I hope that the MOS indexes and progress in related measures will be promptly disclosed. (Mr. Kawakita)   We disclosed the MOS indexes of Mitsubishi Chemical Holdings and the measures implemented by the Mitsubishi Chemical Group in 2011 and issues for 2012 for realizing the indexes. We also disclosed the results of MOS index monitoring in 2011 and issues and plans for 2012 in the KAITEKI Report of Mitsubishi Chemical Holdings.
Concerning improvement of the work environment for employees: At each of the Group companies, measures have been implemented for raising the ratio of workers taking nursing care leave and working under the shorter working hour systems. At your company as well, I strongly hope that examples of users of nursing care leave and shorter working hour systems will be made widely known. (Mr. Kawakita) At Mitsubishi Chemical, we strived to thoroughly make the nursing care leave and shorter working hour systems known among workers. As a result, three people used the shorter working hour system in 2011 (one in 2010) and two took nursing care leave (two in 2010). We will continue striving to make the systems known more thoroughly, and disseminate them to other Mitsubishi Chemical Group companies as well.
Concerning energy conservation activities for cutting greenhouse gases: Measures related to production technologies need to be further improved in order to maximize the reduction effects of the scheduled facility improvements, and in view of progress in energy conservation projects at petrochemical plants. (Mr. Kawakita) Various measures have been attempted for energy conservation at our establishments' production sites. Optimization of the overall steam balance for the establishments, improved thermal recovery via overhauling processes, and other measures were applied to the large-scale petrochemical plants at our Mizushima, Kashima and Yokkaichi Plants. As a result, there was a reduction of energy consumption equating to about 40,000 tons of carbon dioxide. We will strive to even further conserve energy in 2012.
Concerning activities for fostering safety culture: Activities for fostering safety culture as well as visualization and expansion of measures need to be promoted further, especially regarding information sharing and collaboration with partner companies during times of regular repair work. (Mr. Kawakita) At each of our establishments, a work safety and health cooperation organization has been established for promoting safety activities in cooperation with partner companies engaged in different work and tasks. Occasions have been offered for regular liaison meetings and exchanges of opinions. During 2011, discussions were held at Mizushima Plant of the Mitsubishi Chemical concerning education for first-year workers at the site and for solving current overall issues at worksites; and diverse opinions were expressed. Those in charge at Mitsubishi Chemical and our partner companies will study issues mentioned in the meetings that require special attention, and results will be reported in the next year's meeting.
Concerning improvement of diversity in overall Group human resources, and their utilization: Looking 10 years ahead for the entire Group, the following measures are expected to be promoted: formulating a global human resources portfolio beyond the framework of divisions and corporations; appointing a supervisor (global human resources officer) to promote global recruitment, human resource cultivation, exchanges and other matters through all possible opportunities; and establishing recruitment and fostering systems that enable the Group to proactively utilize its diverse human resources, as a truly globalized business entity. (Mr. Kawakita) We regard to dealing with globalization as a vital issue. The conventional training programs have been improved and new recruitment channels at overseas universities have been developed (in China and Singapore) for recruiting foreign staff. Two new foreign graduates were hired in 2012. We are also developing a global human resources database for the entire Mitsubishi Chemical Holdings Group (scheduled to enter into service in the fall of 2013).
Concerning occupational safety: I am aware that your company has strengthened its measures for occupational safety. However, the loss time injury frequency has remained high in recent years with regard to the target. One of the causes cited is the decline in response capabilities at worksites resulting from retirement of many senior workers. The trend has been observed not only in your company but in the entire chemical industry. I do, however, look forward to further improvement at your company. (Ms. Kishimoto) To boost response capabilities at worksites, sensory training programs for predicting possible hazards were offered to operators (1,600 employees of the seven major establishments and about 1,000 employees of Group companies participated), and near-miss prevention activities have been strengthened. As a result, the targeted 0.2 or below was attained for loss time injury frequency in 2011. We will continue with the efforts in 2012.
At the Yokkaichi Plant, business process standardization (in which inventory of business processes is taken and clearly stated) has been underway for raising response capabilities at worksites.
Concerning living side by side with regional communities: I suggest that your company collaborate with NPOs and NGOs for further promoting volunteer activities by employees. (Ms. Kishimoto) Regarding volunteer activities by our employees conducted in areas stricken by the Great East Japan Earthquake, we explained our systems and activities to those in charge at the NPO with which we cooperate, and discussed necessary measures for providing even better support for those affected.
Concerning living side by side with regional communities: I suggest that your company publicize the plans and results of monitoring on environmental data, soil, groundwater and other matters at each of your establishments. This would give people in regional communities reassurance concerning safety and security. (Ms. Kishimoto) We have regularly announced the environmental data from the Kurosaki, Mizushima, Yokkaichi, Kashima, Sakaide and Tsukuba Plants and Yokohama Research Center, as RC reports of the respective establishments. Our domestic and overseas Group companies have also regularly announced environmental data in places such as RC reports. We will strive to even more extensively disclose information that people in regional communities wish to know.
* Executive Director, Center for Public Resources Development
Third-Party Opinions on CSR Report 2012

Hideto Kawakita
CEO International Institute for Human, Organization and the Earth (IIHOE)

IIHOE is a non-profit organization (NPO) established in 1994 for pursuing democratic and harmonious development for all life on Earth. The major scope of activities involves support for management of citizens' groups and welfare workers, as well as support for CSR activities of major companies.
CEO International Institute for Human, Organization and the Earth (IIHOE) Hideto Kawakita

These opinions were written based on statements made on the website and interviews with human resources, general affairs and CSR personnel of Mitsubishi Chemical.

Among its CSR measures, reduction of environmental burden has progressed well based on PDCA (management cycle), and other broad-reaching matters have also begun to progress.

Points to be highly regarded

  • As a member of the Mitsubishi Chemical Holdings Group, Mitsubishi Chemical Corporation (MCC) has set the MOS indexes and targets independently at eight plants, three branch offices, five business divisions, four corporate divisions and 12 affiliated companies, for the three items of sustainability, health and comfort, and has begun taking action in this area. We hope the targets, actual results, issues and countermeasures for each of the indexes of the above organizations and companies will be disclosed promptly and in detail.
  • Concerning improvement of the work environment for employees, the ratio of users of maternity, childcare and nursing care leave and shorter working hour systems among MCC employees has reached 3.53%. We continuously and strongly expect that in each of your Group companies as well, efforts will be taken at a similar level and examples of users of nursing care leave and shorter working hour systems will be disclosed in-house with an even wider scope.

Matters for which measures have progressed but further efforts are expected

  • Concerning the Mitsubishi Chemical Holdings Group Corporate Ethics and Mitsubishi Chemical Holdings Group Compliance Code of Conduct, it is highly regarded that these policies have been stated clearly for the Group. At the same time, we expect that the policies will be translated into various languages with the help of workers of overseas bases. Through their active involvement this will promote understanding and practice by employees who are native speakers of these languages. In this way, we hope the significance of the philosophy will be shared and the foundation will be laid for self-initiated practice.
  • Concerning risk management that includes compliance with laws, it is highly regarded that your company has taken concerted efforts to deal with compliance violations, country-related risks involved in overseas business development, and transport of harmful and hazardous materials, and that specific actions have been taken for building the risk management networks in Asia and eliminating long-distance transport of high-risk hazardous materials, in accordance with the list of risks that would seriously affect the Group. From here forward, we expect that the series of these efforts from risk assessment to identification of priority items and formulation of countermeasures will be shared among an even greater number of employees.
  • Concerning reduction of the environmental burden, it is highly regarded that despite the increase in nitrogen oxide (NOx) emissions that accompanied the operation of power generation facilities in dealing with the electricity shortage caused by the accident at Fukushima Daiichi Nuclear Power Plant of TEPCO, and the worsening of specific energy consumption accompanying the decline in production resulting from the long-term stoppage of the Kashima Plant following the Great East Japan Earthquake, the aggravation was not as serious as in 2008 and VOC emissions were reduced. This gives evidence that facility improvement and innovations in production technologies are underway. In the future, further improvement in total and specific energy consumption is expected, taking into consideration large-scale regular repair work, measures to deal with economic situations and other foreseeable circumstances.
  • Concerning the revision and comprehensive implementation of safety measures triggered by the fire at the Kashima Plant in December 2007, it is highly regarded that activities for fostering safety culture have been underway. At the same time, sharing and collaborating with partner companies at an expanded scale is expected regarding joint drills and responses to disasters, taking consideration of overlapping emergencies that could occur at a time of regular repair work, such as a large-scale earthquake, typhoon or blackout.
  • Concerning approaches to business partners, it is highly regarded that briefings were held with major suppliers and a self-judging questionnaire was conducted with 170 suppliers whose share in the purchased amount has reached 90%. From here forward, to develop the base for the suppliers' environment, health, human rights and safety (EHS) from a medium-term perspective, a detailed survey should be conducted on how much has been achieved for which issues, requesting that the respondents clearly indicate the evidence for their responses, in order to share issues with the business partners and establish a system that enables proactive improvement.
  • Concerning strengthening of human resource diversity and utilization for the entire Group, further promotion of globalization is essential for future business development. Looking at the next 10 years for the Group, a global human resources portfolio should be formulated beyond the framework of divisions and corporations, a supervisor (global human resources officer) should be appointed to promote recruitment, human resources should be cultivated and exchanged through all possible opportunities, and systems for recruitment and training should be developed that allow the Group to proactively utilize its diverse human resources, as a truly global business entity.
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